Track Claim Process!

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  • Step 1

    You need to submit a warranty claim form, which will then be processed and approved by one of our customer representatives.

  • Step 2

    After your case has been approved, you will be asked to send the product to us using a registered courier service, including all its accompanying accessories.

  • Step 3

    After your product arrives at our warehouse, we will send you a notification via SMS and email and have our technicians check and diagnose it for any faults.

  • Step 4

    If we determine that the product is functioning properly, we will inform you and send the product back to you through a registered courier service.

  • Step 5

    If it is determined that the product is defective, we will promptly notify you and send a replacement product without any charge.

File Warranty Claim
Package Product Properly
We are not responsible for product that has been physically damaged prior to or during shipping.
Package Product Properly
Write Claim Number
Write your claim number on the box or enclose a copy of claim confirmation email with your shipment.
Write Claim Number
Return Claimed Product Only
Your return may be cancelled if the Serial Number of the product does not match the number in our records.
Return Claimed Product Only

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