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We are offering Delivery in almost all cities in Pakistan.
Packages are delivered between 09:00 -19:00 from Monday to Saturday. There are no deliveries on Sunday and on public holidays
We would make every effort to deliver your order within 2-5 business days.
Yes, we do. All orders of Rs. 1500 and above enjoy free delivery, while a nominal delivery charge of Rs. 200 is applied on orders below.
Availability of Cash-on-Delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our delivery partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
No, it isn’t, though the authorized / intended recipient will be required to sign the delivery document upon the delivery of the package.
All Our packages are perfectly sealed at the warehouse before they are shipped to you. Upon receipt, please check the external condition of the package/box to see there are signs of damage, or if the package has been opened during transit. If you are concerned about the condition of the package, please do not sign to accept the delivery. Instead, hand the package back to the courier and we will replace the items for you. It will take a few days for us to make a re-delivery.
If you find that the product in the box is damaged or missing when you open the package, please contact XiaomiStore.PK Customer Service at firstname.lastname@example.org.
Once the order has been shipped, we cannot change the delivery address. In the event an order has been delivered to an incorrect address, or cannot be delivered, we will inform you via email. Our courier partner will hold the package for 5 days, and you may contact XiaomiStore.PK customer service or our courier partner to arrange for re-delivery. You may be required to pay for any re-delivery charges levied by the courier partner. If we do not hear from you within 5 days, the package will be returned to our warehouse
Please contact our delivery partners or XiaomiStore.PK customer service to get help on such issues.